![]() Be more careful when checking messages from your mobile. When you check emails from your phone, you don't immediately see the email address of the sender which is how you can tell it's a scam. Please report this type of email scam to Norton at one I was sent was for auto-renewal. Scams Involving Fraudulent Use of NortonLifeLock Branding They set up fake websites, send scam emails, offer free security scans, or send alarming messages to convince you that your computer is infected or needs to be fixed. Learn what to do if you received a suspicious phone call, email, or mailįraudulent companies carry out technical support scams by posing as software support providers and claim to offer support on behalf of major technology companies. Report a spam or scam email to NortonLifeLock Start putting these tips into action today.Verify that an email you receive from Norton is legitimate Play it safe and help keep the bad guys out of your life. ![]() It’s fun to see and share cat videos and memes on social media, but keep in mind that these sites are also a haven for cybercriminals and scams like ransomware. Again, do not pay the extortion as that could mark you for even more scams in the future. At worst, if you’ve backed up your files, you can always remove and replace your hard drive on your computer and reload your back-ups.This is a very common scam, so they’ve likely seen it before and can give you options. Consider taking your device to local computer service professionals.Download the Norton Power Eraser and Norton Bootable Recovery Tool. Norton offers free tools to help find and remove such threats.Steps to take if you should fall victim to ransomware: They’ve made their money what would they care? What then? Do not, under any circumstances, pay the “fine.” Law enforcement would never send a notice like the scenario mentioned above, and even if you would send the funds, there’s really no incentive for the bad guys to unlock your files or device. Let’s say you are careful but you, or a friend, still gets a ransomware notice. Most importantly, always have comprehensive security software that checks social media links before clicking on them.Make daily backups of your files and store them both on-site in an external hard drive or two, and off-site in a secure cloud storage solution.Keep your browser and OS up to date while avoiding downloads from dubious sources.Definitely do not download and run any executable files from such links.Keep in mind, your friend may have sent the message, but cybercriminals may be using social engineering to get people to do their dirty work for them. Reaching out to your friend-without replying via the message in question-is one way to find out. It was likely spoofed (meaning, it only looks like it’s coming from Person X). That message from your social media pal likely didn’t originate from her. Tips in stopping social media ransomware scamsįirst off, you aren’t breaking any laws the thieves behind this scam are. Good grief! You didn’t know you had stepped outside the law. This could take the form of a fake law enforcement notice, which is meant to scare you into forking over the funds immediately. Later, you may turn on your PC or mobile device to see a screen demanding payment to have your files unlocked. Once you take action, malware secretly downloads onto your device. Maybe it opens an email attachment or takes you to a site. It says, “Check this out! It’s sooooo funny!” Emily’s always one with a quick-witted joke, so naturally you click on the link. ![]() Here’s how it often goes down: You see a new post from your friend Emily. ![]() Last year, around 70 percent of social media scams were shared manually by people amongst their friends and contacts.* It’s easy to see why: People are more likely to click on a link or download software if it’s recommended by someone they know. How ransomware scams on social media often work We’re here with some tips to help you avoid being a ransomware statistic. Social media sites provide the perfect ingredients for these crooks’ malware recipe since they provide such a large number of potential victims to target.
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